Return Policy
Our commitment to your satisfaction.
14-Day Hassle-Free Returns
We want you to love your furniture. If for any reason you're not completely satisfied with your purchase, you may return eligible items within 14 days of delivery for a refund or an exchange. We believe in our products and want to ensure you have peace of mind.
Conditions for Return
- The item must be in the same condition that you received it.
- Returns must be initiated within 14 days from the delivery date.
- Please keep the original packaging if possible; it helps us process returns faster and more safely.
Non-Returnable Items
Custom-made or personalized items, clearance items marked “Final Sale,” and items damaged due to improper use after delivery are not eligible for return unless there is a manufacturing defect.
How to Initiate a Return
To start a return, contact our support team at support@prifurna.com with your order number. We’ll arrange a pickup from your location. Once we receive and inspect the item, your refund will be processed within 5–7 business days to your original payment method.